Premium Health is looking for outstanding candidates for the Patient Engagement Specialist position to support and assist in the implementation of care optimization across multiple departments to ensure continuity of quality patient care.

Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay.  Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes.

The care optimization department has multiple functions relating to the continuum of patient care. These functions bridge the gap between Patient and Doctor and improve community health outcomes. The ideal candidate will use our C.A.R. E. standards of Compassion, Agility, Respect, and Excellence as a guide for optimal patient care.  

Suitable candidate should have a proactive, can-do attitude and work or volunteer experience in health, education or related field. Strong verbal skills and High school diploma required. Knowledge in Excel a plus.  

Responsibilities include:

• Reaching out to a number of patients each day by phone to check in and schedule any necessary follow up appointments or screenings
• Providing necessary health education and information
• Expanding access to healthcare services by being a member of our care line and responding to patient inquiries.
• Participate in the implementation of various health campaigns and awareness
• Perform tasks as assigned by supervisor

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